Our Policy's

Here's some boring legal jargon... 

When texting us, standard text messaging rates apply. 
(this means we wont charge you but your phone company might if you have a plan that does not have unlimited texting).

Need your user data removed? 
We will correspond and approve the request after a review period of two business days. 

What is my shipping window? Where is my package after 10+ days? 
If you have had tracking for 10 business days and it has not updated, you need to text us. Sounds like USPS let us down. 

Do you save my data? 
Our various apps we partner with do, but we vow to never do anything with it besides send you an email if you opt into it. If you need your email ever removed from our list, please don't hesitate to let our team know. 

I have a problem with my order. 
Text us. We fix reasonable mistakes and problems as fast and as quick as possible. Our team ships out hundreds of packages a week and we hate to make a mistake, if it happens, you need to let us know so we can correct it as soon as possible.